Where is my order?
Check your email -tracking #'s go out when the product ships.
Contact us for more info.
I need them tomorrow- can you ship them?
Yes -but it gets expensive fast. Add 35$ Air hazmat/dangerous goods fee on top of the Air freight.
Orders must be received by 1pm EST. Add 15$ for Saturday delivery. Hazardous materials / dangerous goods shipments do not have a day specific delivery guarantee (our shipments have delivered on time -but if it doesn't UPS / FedEx will not offer a money back guarantee)
Can I reship them? Can I take them on the airplane?
Can I mail them with the USPS?
No, no and no again. These are classified for shipment as a hazardous material /dangerous goods by the DOT.
Can you refill the nitrogen cylinders?
Technically no - our small cylinders are recyclable though.
Wow -those tap handles are awesome. I have a home bar -can I get one?
Not unless you work for the company we made them for :)
We'll custom make anyone a tap handle but it won't be cheap.
Contact us for more info.
I just finish the bottle - why would I need a wine preservation system like this?
Relax, get one of our multi-bottle systems and have as many bottles open as you'd like.
Our products have been designed and developed for use in restaurants.
I have my own high pressure refillable cylinder, can I use it?
Yes, but you'll need our single stage low pressure regulator.
Contact us for more details.
Can I use argon?
If you have one of our multi-bottle systems, then Yes,
you can use argon, nitrogen, or a nitrogen/c02 blend.
How does a NitroTap work?
Simply put, our systems preserve the wine with an inert, odorless, tasteless gas. Our systems dispense the wine by injecting nitrogen into the bottle thereby pushing the wine into the glass. The wine does not come into contact with oxygen until it is in the glass.
